When attempting to open a PowerPoint file through the [PowerPoint Polling] tool in the TurningPoint Cloud Dashboard, Powerpoint generates an error: “Power Point Polling was unable to open. Please close the application and try again. If the problem persists, please contact customer support.”

1. Under [File], select [Options].

1. Click [Add-Ins].
2. Click [Disabled Items] under the drop down menu next to [Manage].
3. Click [Go].

1. Select [TurningPoint].
2. Click [Enable].